ServiceOps

Create workflows to service customers better. Customize flows to optimize your processes for better SLAs. Better SLAs = More Money 💸

For Service Delivery Managers
Some text about this step. Explaining it in a few simple words, how it works and what they can expect.
For Service Engineers
Some text about this step. Explaining it in a few simple words, how it works and what they can expect.
For Customer Service Managers
Some text about this step. Explaining it in a few simple words, how it works and what they can expect.

As a Service Delivery Manager, I would my team to be notified of a ticket when it comes to Incident Board with any status.

“ChatGenie really helped our company accelerate our support. We’re now on top of our support game.”

Keira Knightley

As a Service Engineer, I would like to be notified of a ticket when its assigned to me.

The work flow to make it so

As a Customer Service Manager, I want to be notified when my clients have urgent issues.

As a Service Delivery Manager, I would my team to be notified of a ticket when it comes to Incident Board with any status.

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.