Provide support your customers will love

With instant messenger integration that fits your workflow.

Support your customers everywhere they are

"Chatgenie has helped us solve major business issues by allowing our staff to interact with service tickets within Microsoft Teams. The ability to see the service ticket notes, assign the service ticket and interact with the ticket all within the Teams channel is a very powerful advantage for our company."

Mike H.

ChatGenie has changed the way we work! Finally all our staff can see the responses that come in from client and go out from other staff members - this really helps the team stay on top of what is going on and this has become even more important during COVID. There a ton of time saving functionality in ChatGenie and we can't imagine how we lived without it before! Plus the team at ChatGenie have been super helpful and engaging...couldn't recommend it more!! 10/10

Joel K.

For Service Engineers

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.

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For Customer Service Managers

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.

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Automate your most common tasks

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.

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