"Integrated chat is the future of providing the best possible service delivery – especially for MSPs looking to cut costs and increase profit margins."
Service Experiences that feel like magic.
Magic AI saves you time on service requests in real-time, with the limitless power of AI.
Request a demo"A game-changing solution for IT service providers with Azure OpenAI"
Read about our case study with Microsoft
Read about our case study
Magic for Dispatchers
Let Magic AI tell you what to tackle next. Make everyones lives easier by helping your customers who need it most when they need it. Service Magic!
- Dispatchers focus on the right things
- Customers are served better
- No P1 issues getting lost
Magic for Technicians
Let Magic AI handle time entries. So you can save time, and focus on what matters most. Helping people and providing exceptional service.
- Technicians get their time back
- Accurate and well written time entries
- Bill for the work your team did
- Saves 30 minutes per tech per day, at least!
Coming in 2024
Magic for Managers.
Elevate service excellence with Magic AI for Service Managers. Real-time dashboards,
proactive action monitoring, and usage insights empower you to streamline operations,
boost productivity, and make data-driven decisions effortlessly.
Request a demo
Request a demo and see Magic AI in action.
Adam Bielanski,,
CEO - Sierra Pacific Group
CEO - Sierra Pacific Group
Get started with Thread today.
Unlock an unfair advantage for your IT business.