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Create and mange tickets from ConnectWise Manage in the chat

Live chat with Messenger and a smart bot that creates the perfect ticket in ConnectWise Manage for you. Update and manage your Manage tickets in Inbox.



  • Use Slack straight from ConnectWise Manage

  • Use Teams straight from ConnectWise Manage

  • Use Rocket Chat straight from ConnectWise Manage

Supercharge your team with chatgenie

Build workflows to match the way your company works. Choose which Boards send notifications to which channels. Have an incident board.

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ChatGenie really helped our company accelerate our support.

Keira Knightley

Sun Financial